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Terms and Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE.
 
All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.


Order Acceptance and Processing
After placing an order we will process your credit or debit card, or obtain funds from your PayPal Account, for payment. As soon as we have received authorisation for the payment from your card provider or PayPal we will begin to process your order through our system and we will send you an email acknowledging receipt of your order. This email constitutes acceptance by us and at this point a contract is formed between us. It is our policy to charge card for payment upon taking an order even if the goods are not immediately available for shipment.

Delivery of Goods

The delivery of goods to you is deemed to be a separate contract for services, distinct from your contract to purchase the goods. Delivery may be affected in one or more installments. Changes to the delivery address made by the purchaser after the goods have been handed to the delivery company will incur an additional charge of �20.00. If an item on a delivery is damaged, make a note of the damaged item on the delivery paperwork and email customerservices@bathshack.co.uk with the details. Do not refuse the delivery unless every item is damaged. If you refuse a delivery with any undamaged items on it you will be charged for the return and the redelivery of those items. For large pallet deliveries please be aware that the costs will be considerably higher than the fee you are charged for delivery. The delivery drivers are not insured to take their vehicles on roads other than public highways. If you live in a remote location and your home is not on a public road, e.g. If you live at the end of a farm track, then the driver will deliver the goods to the end of the public road only. You accept this when placing your order and if you refuse the delivery because of the driver cannot drop at your door then you will be charged the actual delivery costs and collection fees. (This will apply to large or very large item orders arriving on pallets like bathroom suites or shower enclosures. Smaller parcels can be usually delivered on foot by the driver.) Delivery dates are approximate and no liability whatsoever is accepted in respect of late deliveries. Do not arrange for a plumber to install the items until after they have been delivered and checked for discrepancies and to make sure they are undamaged.

Pricing Errors

In the event that there is a pricing error on the website then www.bathshack(Ireland).co.uk LTD will not be bound to honour any orders made at that price.
 
Disclaimers and Limitations
on WWW.BATHSHACK (IRELAND).CO.UK LTD Liability WITHOUT PREJUDICE TO STATUTORY RIGHTS AFFORDED TO PURCHASERS OF PRODUCTS, THE INFORMATION AND MATERIALS CONTAINED IN THIS SITE, INCLUDING, WITHOUT LIMITATION, TEXT, GRAPHICS, AND LINKS, ARE PROVIDED ON AN "AS IS" BASIS WITH NO WARRANTY, AND IN PARTICULAR, LTD WWW.BATHSHACK (IRELAND).CO.UK LTD DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION ACCESSIBLE VIA THIS SITE IS ACCURATE, COMPLETE OR CURRENT, OR THAT USE OF THE SITE IS FREE OF RISK OF VIRUSES OR OTHER DAMAGE. PRICE AND AVAILABILITY INFORMATION IS SUBJECT TO CHANGE WITHOUT NOTICE. PRODUCTS PURCHASED FROM WWW.BATHSHACK (IRELAND).CO.UK LTD AND RELATED SERVICES, WHICH ARE PROVIDED BY WWW.BATHSHACK (IRELAND).CO.UK LTD, ARE WARRANTED IN ACCORDANCE WITH LAW, AND NOTHING HEREIN IS TO BE TAKEN TO EXCLUDE OR RESTRICT ANY RIGHTS, WHICH APPLICABLE LAW GRANTS TO CONSUMERS IN RESPECT OF SUCH PRODUCTS OR SERVICES. INDIVIDUAL PRODUCTS MAY BE THE SUBJECT OF ADDITIONAL WARRANTIES OR GUARANTEES GIVEN BY THEIR MANUFACTURERS DIRECTLY. SUCH WARRANTIES ETC. ARE NOT ENFORCEABLE AGAINST WWW.BATHSHACK (IRELAND).CO.UK LTD, BUT ONLY AGAINST THE PERSON GIVING THEM. WWW.BATHSHACK (IRELAND).CO.UK LTD ARE RETAILERS AND NOT TECHNICAL EXPERTS IN THE FIELD OF HEATING, PLUMBING OR BATHROOM INSTALLATION. ALL PLUMBWORLD STAFF ARE INSTRUCTED NOT TO GIVE ANY FORM OF TECHNICAL ADVICE. IF YOU HAVE A TECHNICAL QUERY IT SHOULD BE DIRECTED TO A SUITABLY QUALIFIED PROFESSIONAL, I.E. A CORGI REGISTERED GAS INSTALLER OR A MEMBER OF THE INSTITUTE OF PLUMBING. YOU AGREE THAT ANY ADVICE GIVEN BY A MEMBER OF WWW.BATHSHACK (IRELAND).CO.UK LTD WILL NOT BE RELIED UPON WITHOUT VERIFICATION WITH A SUITABLY QUALIFIED PROFESSIONAL. WWW.BATHSHACK (IRELAND).CO.UK LTD ACCEPTS NO RESPONSIBILITY FOR ANY DAMAGE CAUSED BY YOUR RELIANCE ON ANY SUCH ADVICE. EXCEPT AS PROVIDED ABOVE THERE ARE NO OTHER WARRANTIES, CONDITIONS OR OTHER TERMS, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, AND ALL SUCH TERMS ARE HEREBY EXCLUDED TO THE MAXIMUM EXTENT PERMITTED BY LAW. WWW.BATHSHACK (IRELAND).CO.UK LTD ACCEPTS LIABILITY FOR ANY INDIRECT OR CONSEQUENTIAL LOSS IF IT ARISES FROM THE NEGLIGENCE OF WWW.BATHSHACK (IRELAND).CO.UK LTD, OR OF ITS SERVANTS AND AGENTS, UP TO A LIMIT, IN RELATION TO ANY ONE EVENT OR SERIES OF EVENTS ARISING FROM A COMMON CAUSE, OF TEN THOUSAND POUNDS (�10,000).
 
Returns Policy - Faulty Goods

All products supplied by Bath Shack come with a 12 month retailers guarantee. Any guarantee periods longer than this quoted on the website for particular products are provided by the manufacturer and are not in any way endorsed or backed by Bath Shack. We pass on manufacturers warranties in good faith but we do not endorse them and they form no part of your contract with Bath Shack. For the avoidance of doubt if the manufacturer becomes insolvent you accept that the additional guarantee is lost. In many cases the manufacturers provide an after sales team of engineers who will come out and fix any problems that you may have with their products. In the event that you are not satisfied with the service they provide then please contact us and we will endeavour to resolve any problems for you. we will arrange for a repair or refund the cost of the goods and the delivery charge for all faulty goods notified to us within 12 months of delivery. Please contact customerservices@bathshack.co.uk to discuss any problems.

All returns are tested and if the item proves not to be faulty when tested then only the product value will be refunded. You will be charged the actual cost of the delivery and the collection. For large pallet deliveries please be aware that the actual costs will be considerably higher than those you were originally charged for delivery. If the product has been installed and used for an extended period of time and no fault is found you will not be refunded and the product will be returned to you. Checking Deliveries For Shortages Notifying Bath Shack You agree to examine the delivery and report any missing items within 7 days of delivery. We will not accept liability for any shortages if they are not reported within this period.

Checking Goods For Carrier Damage and Notifying Bath Shack
(Please note that the following applies to carrier damage, which should be visible from external damage to the packaging. It does not apply to faulty goods, you are allowed a reasonable period to examine goods for faults after delivery) For small item deliveries that arrive with carriers you agree to open all boxes and thoroughly check the goods for damage as soon as possible and notify us of any damage within 7 days of the delivery. If the package looks damaged then sign the paperwork with the word "damaged". If we are not notified of damage within 7 days we are unable to claim from either the manufacturer or the carrier. You agree to indemnify us in full for any losses we suffer as a result of your failure to notify us within 7 days. For bulky deliveries that arrive on pallets you agree to check the goods for visible transit damage before signing the driver�s delivery note. If you sign for the goods, even if you write the words "Unchecked" or similar on the delivery note, then you are accepting that the goods arrived without obvious external damage to the packaging and later claims for carrier damage will not be considered. If the driver refuses to wait while you check the goods then you must refuse to accept the delivery and email customerservices@bathshack.co.uk with the details as soon as possible. If someone else is signing for the goods on your behalf you agree to advise them that the goods must be checked and you accept full responsibility for any loss or damage if they sign on your behalf and fail to check. You agree to indemnify us in full for any losses we suffer as a result of you accepting goods and signing a delivery note without checking the goods for carrier damage.
Returns Policy - Changed Your Mind
If you change your mind about the product when you receive it, you have 7 working days after delivery to inform us that you would like to return the item for a refund. It is your responsibility to ensure that returned goods reach us in good condition. They should be well packed and sent to:

Bath Shack - Returns Inspection Department
117A Killagan Road
Glarryford
Ballymena
Co.Antrim
BT44 9PS

For large pallet deliveries please be aware that the costs to send them back will be considerably higher than the standard the price you were originally charged for delivery. We suggest that you take out carrier insurance on any items you send back to us. PLEASE DO NOT WRITE OUR ADDRESS OR ANYTHING ELSE ALL OVER THE PRODUCT PACKAGING AS THIS COULD INVALIDATE YOUR RETURN AND YOU MAY NOT BE REFUNDED.
 
The Consumer Protection (Distance Selling) Regulations 2000 / Returns
Since 31 October 2000 UK consumers now have the right to cancel their order within a "cooling off period", this "cooling off period" is for 7 working days starting the day after delivery. Cancellation must either be in the form of fax, email or letter and sent to our address as listed on the contact page of this site . If you cancel your order under these provisions then you will be responsible for returning the goods to us in good condition or alternatively you will be responsible for our costs in recovering the goods. You must make sure the goods remain undamaged and unused.

External Sites
This site may contain links to other sites on the Internet that are owned and operated by third party vendors and other third parties (the "external sites"). WWW.BATHSHACK (IRELAND).CO.UK LTD. Is not responsible for the availability of, or the content located on or through, any external site, nor for any transactions between you and such sites including as to cookies, personal data, confidential information, or purchases of goods or services. You should contact the site administrator or webmaster for those external sites if you have any concerns regarding such links, content or transactions.